Contact
Smart Driver Log is built and supported by one developer in Texas, so the person reading your email is the person who can fix it. We reply within one business day, usually sooner.
Email us any time at [email protected]
Writing from the address on your account helps us find you faster.
Pick the closest match
These open a message with the subject already filled in.
Billing or refunds
Charged unexpectedly, need a receipt, or want a refund? Include the email on the account.
Cancel a subscription
You can cancel yourself in Billing, but if you're stuck or subscribed through the App Store or Google Play, write in and we'll sort it.
Can't sign in
Confirmation email missing, password reset not arriving, or locked out after changing devices.
Export or PDF problem
A trip missing from the PDF, a wrong mileage figure, or an export that won't open.
Report a bug
Tell us what you tapped and what happened. Screenshots help more than anything.
Delete my account
We'll remove your trips, saved places, and profile. Send this from the address on the account.
Faster than emailing
- Most how-to questions are already answered in the FAQ or the step-by-step guide.
- To change plans, update a card, or cancel, open Billing after signing in. A subscription bought inside the mobile app is managed where you bought it — iOS Settings → Apple ID → Subscriptions on iPhone or iPad, Google Play → Payments & subscriptions on Android.
- Wondering what a log has to show? Read the occupational driving log guide. Note that we can explain the app, but we can't advise you on your court order — that's a question for your attorney.